Privacy Policy

DE LEÓN CHB – Customs Brokerage Services Operating in the State of Florida Effective Date: September 23, 2026.

DE LEÓN CHB (“we,” “our,” or “the Company”) is committed to protecting the privacy of our clients, website visitors, and all individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage our customs brokerage services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

We may collect personal and business information when you:

• Contact us through our website

• Request customs brokerage services

• Submit documentation for customs entries

• Communicate directly with a licensed customs broker

This may include:

• Name, company name, and contact details

• Importer or business identification numbers

• Customs documentation (commercial invoices, packing lists, bills of lading, etc.)

• Email communications and service inquiries

B. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Basic analytics data

This information helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:

• Provide customs brokerage services

• Prepare and transmit customs entries

• Ensure compliance with CBP and Partner Government Agencies

• Respond to inquiries and provide direct broker support

• Improve our website and service offerings

• Maintain accurate business records

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We may share your information only when necessary to perform customs brokerage services or comply with legal obligations, including:

• U.S. Customs and Border Protection (CBP)

• Partner Government Agencies (FDA, USDA, EPA, etc.)

• Carriers, freight forwarders, or logistics partners involved in your shipment

• Legal authorities when required by law

We do not share your information with unrelated third parties for marketing or advertising.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. This includes secure communication practices and controlled access to sensitive customs documentation.

However, no online transmission or storage system is completely secure. We encourage clients to use secure channels when sending sensitive documents.

5. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to the information we hold about you

• Request corrections or updates

• Request deletion of certain information

• Request limitations on how your information is used

To exercise these rights, contact us using the information below.

6. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or need assistance accessing information, please contact us:

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DE LEÓN CHB – Privacy Department Email: info@deleonchb.com Phone: +1-786-412-9533 Location: Miami, Florida