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Accessibility Statement

This statement was last updated on September 23, 2026.

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We at De Leon CHB are working to make our site www.deleonchb.com accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility Adjustments on This Site

Accessibility Statement

DE LEÓN CHB – Customs Brokerage Services Operating in the State of Florida

DE LEÓN CHB is committed to ensuring that our website, services, and communications are accessible to all individuals, including those with disabilities. Since 2001, our mission has been to provide clear, dependable, and compliant customs brokerage solutions — and that includes making sure every importer can access the information and support they need without barriers.

Our Commitment to Accessibility

We strive to maintain a website and digital experience that is user‑friendly, readable, and compatible with assistive technologies. Our goal is to meet or exceed the standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

To support this commitment, we focus on:

  • Clear, readable text and simple navigation

  • Logical page structure and consistent layouts

  • Compatibility with screen readers and keyboard navigation

  • Alt‑text for meaningful images

  • High‑contrast color combinations

  • Accessible forms and contact options

Direct Access to a Licensed Customs Broker

As part of our accessibility commitment, DE LEÓN CHB provides direct communication with a licensed customs broker, ensuring that all clients — including those who may require additional assistance — receive accurate guidance without intermediaries, call centers, or automated barriers.

Clients may contact us directly by phone or email for personalized support with:

  • Customs entries

  • Compliance questions

  • Documentation

  • Regulatory guidance

  • Import‑related concerns

Ongoing Improvements

We continuously review our website and digital tools to improve accessibility. As technology evolves, we will update our platform to maintain an inclusive experience for all users.

Feedback and Assistance

If you encounter any accessibility barriers on our website or need help accessing information, please contact us:

DE LEÓN CHB – Accessibility Support Email: info@deleonchb.com Phone: 1-786-412-9533

We will respond promptly and work to provide the information or assistance you need in an accessible format.

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